How to avoid auto ban/disable of your Uber account


How to avoid auto ban/disable of your Uber account

Dear Uber Riders,

          I hope you are enjoying your uber ride. If you have signed up UBER using promocode given on this web page, thank you all guys.

          My account was banned(auto banned by the system) and disabled. I asked for a reason and here is the full message from Uber customer care.


Thank you for reaching out! Sorry about the inconvenience caused. Let's see if we can get to the bottom of this issue. It looks like our system has auto-banned your device as it's linked to multiple accounts. For the safety of the account, can you provide me a copy of your ID? Let me know if I can help provide more information for you as well so we can hopefully resolve this.
Best,
Shravya
Uber

     Avoid using multiple accounts on the same device. 

If you are facing such banned account issue, this may be the reason. If still your account is not reinstated then click here to raise formal service request.

UPDATE

My Account is suspended, What next?

If your account requires additional verification, it may be suspended. As a result, you'll be unable to sign into your account and request a ride.

If your account has been suspended, please send an email to [email protected] with:
- a copy of your photo ID in the same name as your account
- a photo of the credit card on your account with only the last four digits and your full name showing

Uber email:

This additional security measure is an important step to keep the system safe and your account secure.

If you are facing a payment-related issue, Click here for more info about Paytm wallet issues.

UPDATE:
If nothing works , send a mail to these two mail ids..

UBER CEO


More conditions where Uber can suspend or disbale your account

  • New users must each have their own valid PayTM account, smart phone, email, and phone number to be eligible for free rides.  Signing up others with your own PayTM wallet and/or smartphone in order to earn free rides is a violation of our terms and will make your account ineligible for further promotions.
  • Creating multiple accounts with your own personal email addresses is also a violation of our terms and will make your accounts ineligible for further promotions. 
  • If you create accounts for other people who do not have their own smart phone, PayTM wallet, phone number, or email address, your code will no longer work and your referees will pay for their rides in full.

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