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[Solved] Ride Booking Error Please visit your account settings and re-enter one of the existing payment methods by tapping Add Payment

 Ride Booking Error Please visit your account settings and re-enter one of the existing payment methods by tapping Add Payment
Add Payment Error - Uber Security Measure

Now a days I am getting this error a lot in Uber app while booking a ride : 

Please visit your account settings and re-enter one of the existing payment methods by tapping "Add Payment"






I am unable to book uber ride from my account. Getting error stating "Please visit your account settings and re-enter...
Posted by Nishant Singh on Saturday, April 11, 2015

I have informed uber and paytm on twitter but no reply yet. If you are also getting same  or similar error, then tweet/retweet/reply to above tweet to get it noticed.
Please visit your account settings and re-enter one of the existing payment methods by tapping "Add Payment"

Mail Chain with Uber Rider Support

abhishek maurya
May 28, 06:58

Hi,

Getting error..
Please visit your account settings and re-enter one of the existing payment methods by tapping "Add Payment"
Tried to add paytm again after deleting, it was success but still was getting error, so deleted Cash payment option. Still getting error.
Deleted from paytm third part authentication for uber, and trying to add paytm again, its all messed up.
Can you help out with this?
This error started showing from yesterday evening.

Thanks
Abhishek

Vina (Uber)
May 28, 07:02

Hi Abhishek,

So sorry to see that you are having these issues. Let me make things better for you.
Due to a recent security sweep, Uber determines your account as a possible high security risk. For precautions, these warning were sent to make sure that the riders have their information updated. On your end, you can simply re-add your existing Paytm account and the hold will be lifted.
In any case you have any follow-ups regarding this, please feel free to email me back.

Vina
help.uber.com

abhishek maurya
May 28, 07:23

Hi,

Its great you are taking security measure.
Please remove paytm payment method at your end as I am not able to delete for readding.
If possible please add cash method as well for alternative payment method.

Thanks
Abhishek

abhishek maurya
May 28, 09:12

Hi,

I re-authorised my account, still not able to book ride.
Please lift hold on my account.

Thanks

Fahad (Uber)
May 28, 19:38

Hi Abhishek,

This is Fahad, stepping in for Vina.
As I've checked your account it is clear, you can already use your account.
Let me know if you run into any other issues and I'll be happy to help.
Thanks again, and enjoy your ride!

Fahad
help.uber.com

Now I am able to book ride.
Check here how to re-authorize or delink/unlink your Paytm with Uber.
There are plenty of ways to get blocked/banned by uber,
have a look for some solution.

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