|Contact Uber for Issues by Uber Contact Form|
Are you facing trouble with Uber related to cab, payment, free ride, unavailability or any issue which you might think Uber must take a look, can be approached here with details. Paytm related issues can be solved here.
Uber provides a contact form, for existing users, so you must login to see this contact form. Its very simple to reach Uber support. This form helps you to reach correct city support venue in no time.
Direct form link
Uber Support via Contact FormIn my experience, Uber has dramatically decreased their response time these days and I often receive responses within 1-2 hours and sometimes even sooner. Now, the responses aren’t always the best but here are some tips for dealing with Uber CS:
One question at a time: I honestly think they have a policy of not being allowed to answer more than 1 question per e-mail. Sometimes I will ask two very distinct questions just to test them and they will only answer one. Very strange..
Reply if you want the same person: Once you get a CS rep, as long as you reply to that e-mail chain, it will go back to the same CS rep. But if that rep goes home for the day or the weekend, it may be a while before you hear back.
Try New support if you want a new person: In forum speak, we like to call this HUCA or Hang Up, Call Again. All this means is that some reps are better than others and often you will get a completely different response (or maybe even the one you want) if you simply just hang up and call again. Or in this case, just by sending a new e-mail.
Don’t fill form for the same question over and over: Uber’s system has a built-in feature that will auto-recognize similar queries and put them straight to the back of the queue. So don’t ask the same thing over and over, if anything ask a ‘new question’ but figure out a way to slip in your ‘real question’.
Uber India customer careThere is no Customer Service Phone Number for Uber. You just have this request page using which you can expect a call back sooner or later. Uber request can be used if customer have lost item in an Uber car and would like to access Uber driver’s phone number.
Uber India Customer Service Email ID if above contact form doesn't work as expectedSupportdelhi@uber.com
Another Best way to get Help?
- Open your Uper App
- Tap on the Top Left Profile Icon
- Tap On “History”
- Tap On the Ride you need help for
- Tap on “Need Help?”
- Select the option and provide all the information.
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